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Jumpstart 2 Recovery LLC, a mental health and substance use disorder counseling practice, is seeking a dedicated and reliable Virtual Administrative Assistant to join our team. This position offers flexible working hours with a pay rate of $25 per hour for 5-10 hours per week.
**Responsibilities: **
- Scheduling new appointments for counseling sessions, group therapy, and assessments.
- Responding to inquiries for services via email, phone, and text with professionalism and empathy.
- Sending out and following up on potential client intakes to ensure a smooth onboarding process.
- Tracking inbound referrals and promptly following up with potential clients to provide necessary information.
- Creating and updating waiting lists to manage client demand and optimize appointment scheduling.
- Calculating monthly conversion rates to measure the effectiveness of our referral process and marketing efforts.
- Assisting with other assigned administrative duties to support the smooth operation of the practice.
**Requirements: **
- Previous experience in administrative or customer service roles is preferred but not required.
- Excellent communication skills, both written and verbal, with a friendly and compassionate demeanor.
- Strong organizational abilities and attention to detail to manage appointments and client information effectively.
- Familiarity with scheduling tools and email management platforms.
- Self-motivated and able to work independently in a virtual setting.
- Sensitivity to the confidentiality of client information and adherence to ethical guidelines.
**How to Apply: **
If you are interested in being part of a supportive team dedicated to providing quality mental health services, please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for this role. Email your application to AlexanderT@jumpstart2Recovery.com.
We look forward to reviewing your application and finding the right candidate to join our team at Jumpstart 2 Recovery LLC.
Note: This is a remote position, and applicants from anywhere in the United States are welcome to apply.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Administrative experience: 1 year (Required)
- Organizational skills: 1 year (Required)
- Management: 1 year (Preferred)
- Typing: 1 year (Required)
- HIPAA: 1 year (Required)
Work Location: Remote
