Data Entry Rep - Pet

 

If you're passionate about helping a Fortune 100 company drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers (and their pets), then Nationwide's Strategy and Corporate Development Office might be the place for you!

This role is a remote role with the hours of 8am-4:15pm PST Monday-Friday.

The ideal candidate will have:

• Success working in a high productivity environment
• Experience with Microsoft Office products; Word and Excel
• Good time management skills and ability to prioritize work, attention to detail

Compensation band: B2

Nationwide pays based on a geographic-specific salary structure. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. The role may also be eligible for either short-term or long-term incentive plans based on business and/or position-specific results. Newly hired full-time associates receive a minimum of 18 days paid time off each full calendar year, pro-rated quarterly based on hire date. Newly hired full-time associates at higher job levels may receive additional paid time off. You will also receive 8 hours of Lifetime paid time off and 8 hours of Unity Day paid time off. The range for this role is listed below.

In Washington, the salary range for the Data Entry Representative Role is $42,315 to $54,000.

Job Description Summary

Do you want to help people protect their pet’s health and their financial freedom to look after them? Do you want to work with member and specialty groups to enhance their member benefits to attract, retain and engage members for their organizations?

We are the first and largest pet health insurer in the United States, and we’re looking for the best people to help us on our way to protecting the health of one million pets and beyond. If this sounds like something you’d love to be a part of, we want to know more about you!

As a Data Entry Representative, you'll process policy changes, support claims intake and maintain workflow continuity for Nationwide Pet. We'll count on you to compile, verify and review data integrity while processing into multiple systems. You may balance multiple product lines and assist other departments when volume exceeds capacity to ensure operational efficiencies.

Job Description

Key Responsibilities:

• Codes and inputs assigned new business and changes (e.g., coverages, amendments, cancellations) to existing policies.
• Corrects errors that result from own coding, underwriting, agents and or accounting input.
• Maintains and uses coding/rating manuals.
• Identifies missing policy information and if necessary, contacts agent to secure needed information.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Supervisor or Manager.

Typical Skills and Experiences:

Education: High school diploma or equivalent.

Experience: One year of related work experience in a clerical, customer service or similar role.

Knowledge, Abilities and Skills: Basic knowledge of general business practices. Prefer familiarity with pet or health insurance products. Verbal and written communication skills for internal contacts. Ability to accurately code and process policy information. Ability to operate personal computer and related insurance processing and business software.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the Director and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Non-exempt (Eligible)

Working Conditions: Normal office environment. Non-standard or overtime hours may be required. Extended periods of sitting/keying and talking on telephone in call center environment and operating a personal computer.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,

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Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for Data Entry Representative - Pet : $42,315.00-$57,200.00

The expected starting salary range for Data Entry Representative - Pet : $42,315.00 - $46,200.00

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