Long Island Community Hospital has served this richly diverse region as a patient-first community hospital for more than 60 years. As Long Island's only independent community hospital, we are 100% committed to becoming the community's healthcare provider of choice with our greatly enhanced services including the Knapp Cardiac Care Center, our highly-advanced heart disease diagnosis and treatment facility, our new modern surgical pavilion, our unique ER approach, and our high-touch services including women's imaging, sleep laboratory and orthopedics and more. These services are delivered with the highest level of compassion by our LI Community Hospital staff - Long Islanders with an unmistakable mix of courage and heart who care about the people right here in our community and whose sole purpose is to provide personalized comfort. For more information, go to licommunityhospital.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Cash Posting Representative.
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In this role, the successful candidate Responsible for applying cash and reconciling patient accounts, investigating unapplied cash for proper posting, and preparing refunds to patients and or third party insurance. Handling referrals of payments to identified vendors, and handling vendor return packets.
Coverage for Cash Receipting/Posting Representative. Responsible for receipting, running adding machine tapes, copying, stamping and recording of payments. Responsible for receipts and deposit of funds from various departments within the hospital. Compiles and reconciles all cash for daily bank deposits
Job Responsibilities:
- Complete the Mail Receipt Log
- Retrieve the correct account and post the payments in FMS using the guidelines of the Inpatient and Outpatient Reimbursement Schedules.
- Recognize all zero pays/denials and forward information appropriately
- Finalize the posted account by making adjustments, financial class changes when applicable, and flag credit accounts for possible refunds.
- Copy necessary payments, overpayments and denials with EOB's for distribution to the appropriate area (CCMC dept, Governmental Dept and Patient Financial Services) and scanning
- Research using FMS and EDM imaging and reactivate closed accounts when necessary to post payments
- Return completed Mail Receipt Batch copy with the general ledger and NR breakdown to the Mail Receipt clerk, timely.
- Reconcile the Mail Receipts posted with the OAM Report in the Payment Clerk User Log the next day after posting.
- Identify payments that belong to other entities through contacting vendors via phone/email — forward payments to appropriate vendor.
- Identify payments for our A/R, or other vendor accounts. Write up payment requests and submit to A/P. Post all payments to our accounts and apply appropriate allowances to our accounts in FMS.
- Reconcile postings against the OAM reports.
- Copy payments/eob's give to billers for handling if necessary. Also put copy of eob in Document Imaging in the appropriate accounts.
- Review posting amounts against the data mailer slips accompanying the payment for accuracy.
- Post the amounts to the accounts in FMS under High Volume Cash Posting
- Review closed accounts in EDM imaging before reactivating accounts for posting.
- Return batch header prints with the Data Mailer batches to the Business Office Clerk for reconciliation.
- Copy payments that need to be scanned into patient accounts.
- Examine electronic posting reports to insure all the necessary reports produced.
- List the breakdown of the Daily Medicare Part A check with the electronic posting reports and report the amount to Finance
- Post any payments and adjustments manually to the patient account as indicated on the TCE report.
- Review all Inpatient electronic postings and finalize the accounts making all necessary allowances and financial class changes.
- Refer E.O.Bs for secondary billing and rebilling to the Billers
- Report all manual postings to the Business Office Clerk to reconcile the TCE used as control.
- Examine electronic posting of Medicaid reports on Thursday of each week to ensure all necessary reports produced.
- Post any payments and adjustments manually to the patient accounts in FMS as indicated on the TCE reports or Error Logs.
- Refer EOB's that went to error log to billers.
- Report all electronic/manual postings on the spreadsheet for the finance department, along with the deposit amounts indicated by NPI #’s.
- Identify payments that need to be refunded
- Research all patient refunds for possible transfer to another account
- Complete refund request with copies of the account detail and payments and obtain supervisor approval
- Refer all approved refund request to Accounts Payable for processing, keep a copy for the Business Office files.
- Record check number and prepare mailings for patient and insurance refunds
- Identify and report all check discrepancies to the Supervisor
- Maintain various payment books, i.e. Medicare and Medicaid
- Assist in preparing payments for posting as assigned
- Retrieve payment information from FMS or Care Center on projects
- Assigned by Supervisor
Minimum Qualifications:
To qualify you must have a High school diploma or equivalent
Ability to use Microsoft Windows and Excel
Ability to work in a highly computerized environment
Interpersonal and communication skills to interact with various personnel, agencies, law offices and patients.
Ability to use calculator/adding machine and other office equipment
Good organizational and analytical skills/ detail oriented
Ability to work independently and complete tasks/projects accurately and timely
Ability to maintain proper records for posting
Qualified candidates must be able to effectively communicate with all levels of the organization.
Long Island Community Hospital provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
Long Island Community Hospital is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view Long Island Community Hospital's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
Required Skills
Required Experience