Call Center Representative


 

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Fluent English Speaking Call Center Agents for Warm Transfers

Do you speak perfect English with excellent communication skills and a passion for sales? Do you want to work for a 100% Costa Rican call center that values your talent and offers you a competitive salary and commission? Do you want to grow your career and enjoy the flexibility of working from home after proven performance?

If you answered yes to these questions, then ProSpireBPO is the place for you!

ProSpireBPO is a leading call center company that provides high-quality services to clients in various industries. We are looking for fluent English speaking call center agents who can make outbound calls to potential customers and transfer them to our clients’ sales representatives.

As a lead generation agent, you will be responsible for:

  • Making cold calls to prospects and qualifying them based on their needs and interests.
  • Transferring the qualified leads to the appropriate sales representatives of our clients.
  • Maintaining and improving quality results by adhering to standards and guidelines; recommending improved procedures.
  • Accomplishing sales and organization mission by completing related results as needed.
  • Being punctual and adhering to work schedule.

To be successful in this role, you need to have:

  • Fluent/ Native English language skills (required).
  • Inside or outside sales experience (required).
  • Previous customer service experience (preferred).
  • Verbal communication, phone skills, listening, data entry skills, people skills, Sales skills, Live transfer skills, customer service, attention to detail, professionalism, and multi-tasking skills.

We offer you:

  • A full-time job with a base salary of $5.00 /hr per hour plus strong commissions. (Top performers making more than $20.00/hr)
  • A convenient 7am-3pm Monday-Friday schedule (8am – 4pm from November until March)
  • A friendly and supportive work environment in with a good culture complete with free coffee, snacks, and company events.
  • A chance to work from home after proven performance.
  • An opportunity to grow your career and learn new skills.

Job Types: Full-time, Part-time

Salary: $800.00 - $4,000.00 per month

Application Question(s):

  • Do you live in Costa Rica?
  • Have you worked with an auto-dialer before?

Experience:

  • Call center: 1 year (Preferred)

Work Location: Remote

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